Psychology and Industrial Efficiency by Hugo Münsterberg
page 18 of 227 (07%)
page 18 of 227 (07%)
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publishing different from those of transportation, those of
agriculture different from those of mining; or, in the field of commerce, the purposes of the retailer are different from those of the wholesale merchant. There can be no limit to such subdivisions; each particular industry has its own aims, and in the same industry a large variety of tasks are united. We should accordingly be led to an ample classification of special economic ends with pigeonholes for every possible kind of business and of labor. The psychologist would have to find for every one of these ends the right mental means. This would be the ideal system of economic psychology. But we are still endlessly far from such a perfect system. Modern educational psychology and medical psychology have reached a stage at which an effort for such a complete system might be realized, but economic psychology is still at too early a stage of development. It would be entirely artificial to-day to aim at such ideal completeness. If we were to construct such a complete system of questions, we should have no answers. In the present stage nothing can be seriously proposed but the selection of a few central purposes which occur in every department of business life, and a study of the means to reach these special ends by the discussion of some typical cases which may clearly illustrate the methods involved. From this point of view we select three chief purposes of business life, purposes which are important in commerce and industry and every economic endeavor. We ask how we can find the men whose mental qualities make them best fitted for the work which they have to do; secondly, under what psychological conditions we can secure the greatest and most satisfactory output of work from every man; and finally, how we can produce most completely the influences on human |
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