Psychology and Industrial Efficiency by Hugo Münsterberg
page 37 of 227 (16%)
page 37 of 227 (16%)
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fit men after psychological principles is mentioned in the literature
of this movement, the language becomes vague, and the same men, who use the newest scientific knowledge whenever physics or mathematics or physiology or chemistry are involved, make hardly any attempts to introduce the results of science when psychology is in question. The clearest insight into the general situation may be found in the most recent books by Emerson. He says frankly: "It is psychology, not soil or climate, that enables man to raise five times as many potatoes per acre as the average in his own state";[7] or: "In selecting human assistants such superficialities as education, as physical strength, even antecedent morality, are not as important as the inner attitudes, proclivities, character, which after all determine the man or woman."[8] He also fully recognizes the necessity of securing as early as possible the psychological essentials. He says: "The type for the great newspaper is set up by linotype operators. Apprenticeship is rigorously limited. Some operators can never get beyond the 2500-em class, others with no more personal effort can set 5000 ems. Do the employers test out applicants for apprenticeship so as to be sure to secure boys who will develop into the 5000-em class? They do not: they select applicants for any near reason except the fundamental important one of innate fitness."[9] But all this points only to the existence of the problem, and in reality gives not even a hint for its solution. The theorists of scientific management seem to think that the most subtle methods are indispensable for physical measurements, but for psychological inquiry nothing but a kind of intuition is necessary. Emerson tells how, for instance, "The competent specialist who has supplemented natural gifts and good judgment by analysis and synthesis can perceive attitudes and proclivities even in the very young, much more readily in those semi-matured, and can with almost infallible certainty point out, not only what work can be undertaken with fair |
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