Psychology and Industrial Efficiency by Hugo Münsterberg
page 45 of 227 (19%)
page 45 of 227 (19%)
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of the problem, considering that there are electric railway companies
in this country which have up to fifty thousand accident indemnity cases a year. It therefore seemed to me decidedly worth while to undertake a laboratory investigation. It would have been quite possible to treat the functions of the motormen according to the method which resolves the complex achievement into its various elements and tests every function independently. For instance, the stopping of the car as soon as the danger of an accident threatens is evidently effective only if the movement controlling the lever is carried out with sufficient rapidity. We should accordingly be justified in examining the quickness with which the individual reacts on optical stimuli. If a playing child suddenly runs across the track of the electric railway, a difference of a tenth of a second in the reaction-time may decide his fate. But I may say at once that I did not find characteristic differences in the rapidity of reaction of those motormen whom the company had found reliable and those who have frequent accidents. It seems that the slow individuals do not remain in the service at all. As a matter of course certain other indispensable single functions, like sharpness of vision are examined before the entrance into the service and so they cannot stand as characteristic conditions of good or bad service among the actual employees. For this reason, in the case of the motormen I abstracted from the study of single elementary functions and turned my attention to that mental process which after some careful observations seemed to me the really central one for the problem of accidents. I found this to be a particular complicated act of attention by which the manifoldness of objects, the pedestrians, the carriages, and the automobiles, are |
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